Course curriculum

    1. Driver Models – Reviewing Your Core Inputs and Showing the Impact of Those Drivers

    1. The End of Year COO Checklist

    2. Executive Level Decision Making

    3. Managing Up: How Operations Leaders Influence, Align, and Drive Results

    4. Managing in All Directions: The COO’s Playbook for Law Firms

    5. Effective Meetings: For You & Your Team

    6. CEO's role in Sales and Marketing

    7. Accountability by Design: Systems, Culture & Feedback That Drive Results

    8. When to implement Technology into your Operations

    9. Recruiting and finding A-Players

    10. Mastering Execution: How to Ensure Effective Execution in Your Firm

    1. Prepare for 2025: review end-of-year checklist items and discuss potential new SMB Team services.

    2. Build Your Recruitment System

    3. Beyond the P&L: Spotting the Levers that Fuel Growth

    4. Mid-Quarter Reset: Keep Priorities, KPIs & Teams Aligned

    5. The Pyramid Principle: Communicate with Clarity & Impact

About this course

  • Free
  • 16 lessons
  • 17 hours of video content

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